Mrs Cowan called reporting sewage flooding out of the inspection chamber at the front of the property.
The course of action
We attended the property to clear the blocked drain. Upon clearance of the blockage we carried out a CCTV drain survey of the drainage system and found a second inspection chamber housing interceptor, buried beneath the surface. The interceptor and main drainage run were suffering from severe root ingression.
We provided verbal quotation and returned the following day to remove the Interceptor and installed a rat blocker with 19 metres of fibre resin linear liner.
We submitted a written quotation within 24 hours and successfully completed the work. There have now been no further problems.